Pembroke Medical Group

Pembroke House Surgery, 266-268 Torquay Road, Paignton, Devon, TQ3 2EZ

Telephone: 01803 553558

Sorry, we're closed

Parkhill Surgery, Parkhill Road, Torquay TQ1 2AR | Telephone: 01803 212489

Carer Support

Support for Friends and Family Carers

Do you provide support to a partner, relative, friend or neighbour who couldn’t cope without your help? This could be due to old age, frailty, disability, a serious health condition, mental ill health or substance misuse. If the answer is yes, you are an Carer.

Many carers do not identify themselves as a carer. Instead, they see themselves as someone’s partner, relative or friend who is simply ‘doing their best’ to help someone.

There are many benefits of being identified as a carer, which include:

  • Free hospital parking
  • Free Flu jabs
  • 1:1 support
  • Free Health and Wellbeing checks
  • Carers support groups or activities

If you have ticked the box asking to be referred to the Carer Support worker, Claire will contact you to offer support, or arrange a Carers Health and Wellbeing Assessment.

Why not come along to our Carer’s coffee afternoon, that runs on the first Wednesday of the month, 1-3pm at St Pauls Church Paignton, to meet and chat with other unpaid carers.

Meet our Carer Support Worker:

Claire Horton is a Carer Support Worker based at Pembroke House Surgery.  Claire offers support to carers registered at the surgery in the following ways:

  • Someone to talk to in confidence.
  • Help with individual needs by sign posting to support groups, benefit advice and other services.
  • Doing carer health and well-being checks which can help identify areas where support is available for example having a break or emotional support.
  • By identifying you as a carer at the surgery makes you eligible for a flu vaccination.

Claire attends Pembroke House Surgery on a Monday, Wednesday and Thursday all day and Friday mornings.

If you would like to contact Claire, in the first instance it is advisable to contact the surgery reception, either by calling 01803 553558 or by popping in.  If Claire is not available, leave a name and number at reception and she will call you as soon as possible.  Alternatively, you could email enquiries.pembrokehouse@nhs.net or write into the surgery, making sure that the letter or email is marked FAO Claire Horton.

Do you support someone?  There is support for unpaid Carers at Pembroke Medical Group, for further information follow this link Support for unpaid Carers Leaflet

Or call the main practice telephone number (01803 855897), or email the surgery on compasshouse@nhs.net so the Carer Support Worker can contact you directly.

We offer:
• Free Health and Wellbeing Checks
• A free flu jab each year
• Someone to talk to
• Discounts, finance and benefits advice
• Free Hospital Parking*
*Conditions apply

Ask us about a free Carer’s Passport:

Free Emergency Card + back-up plan

Pembroke House

  • Monday
    08:00am to 06:00pm
  • Tuesday
    08:00am to 06:00pm
  • Wednesday
    08:00am to 06:00pm
  • Thursday
    08:00am to 06:00pm
  • Friday
    08:00am to 06:00pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED

Parkhill Surgery

  • Monday
    08:00am to 06:00pm
  • Tuesday
    08:00am to 06:00pm
  • Wednesday
    08:00am to 06:00pm
  • Thursday
    08:00am to 06:00pm
  • Friday
    08:00am to 06:00pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED
NHS A-Z Conditions
Find Local Services
Live Well