Appointments

Please see the front page of our website for our opening times.

Tel: 01803 553558

We offer appointments on Saturdays and Sundays for pre-bookable appointments only – please note there is no telephone service available after 6pm during the week or at the weekends.

GP Appointments

We currently do not have the capacity to offer GP appointments that are bookable in advance due to the COVID-19 pandemic.  We are constantly reviewing the situation and will re-instate this facility as and when we can.

In the meantime if you need to speak with a GP please either contact us on the day or complete an eConsult by clicking on the picture below.

We respond to all eConsults received by the end of the next working day.

A GP will triage all appointment requests and decide on the next best course of action, this could be a telephone conversation, a video consultation or a face to face consultation with a GP or Nurse Practitioner.

Our reception team currently take between 5000-6000 telephone calls per week, the graph below shows our busiest and quietest times, please bear this in mind if contacting us.

Nurse appointments

Appointments with the Practice Nurse and Healthcare Assistants can be pre-booked up to 4 weeks in advance.

In all instances, if calling the surgery the receptionist will ask you for your name, telephone number and a brief description of the problem.