Pembroke House Surgery

Pembroke House Surgery

266-268 Torquay Road, Paignton, Devon, TQ3 2EZ

NHS

Telephone: 01803 553558

Fax: 01803 546455

Emergencies/Visits: 01803 546450

Administrative Team

Pembroke House Surgery has a large administrative team behind the scenes working hard to keep the surgery running smoothly

The team is made up of the following:

Management Team

Alison Brewer

Practice Manager

Trudie Blackburn

HR & Operations Manager

Karen Rundle

Admin Team Manager

Donna Hart

Reception Manager

Sally Rankin

Practice Managers Assistant

Tessa McCooey

IT & Integration Lead

Admin Team

Led by Karen Rundle, the admin team consists of 12 staff members. Behind the scenes they are hard at work keeping the surgery running, issuing prescriptions, dealing with medical notes, organising the GP rota, typing letters and arranging referrals.

 

Reception Team

Our Reception team have a very demanding role.  Led by Donna, the reception team consists of 8 staff members

A typical days workload consists of making appointments, maintaining medical notes, arranging visits, liaising with the district nurses, processing and communicating test results, dealing with enquiries from other health professionals, meeting and greeting our patients at the front desk and taking telephone calls.

When requesting an appointment the receptionist may ask you for a few details about your reason for calling.  They have been trained to make these enquiries on our behalf so that we may help you in the most appropriate and efficient way.

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Patient Participation Group

Patient Survey

Online Appointment Booking

Friends & Family Test

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Opening Times

  • Monday
    8.00am until 6pm
  • Tuesday
    8.00am until 6pm
  • Wednesday
    8.00am until 6pm
  • Thursday
    8.00am until 6pm
  • Friday
    8.00am until 6pm
  • Saturday
    8.00am until 12:30pm
  • Sunday
    CLOSED