Pembroke Medical Group

Pembroke House Surgery, 266-268 Torquay Road, Paignton, Devon, TQ3 2EZ

Telephone: 01803 553558

Sorry, we're closed

Parkhill Surgery, Parkhill Road, Torquay TQ1 2AR | Telephone: 01803 212489

Management Team

Jayne Newell
Practice Manager

Alison Brewer
Business Manager

Trudie Blackburn
HR & Operations Manager

Lisa Cooper
Operations Manager

Donna Hart
Reception Manager

Karen Rundle
Administration Manager

Sally Rankin
Finance & Service Manager

Ollie Haytread
Digital & Communication Lead

Admin Team

Led by Sally Rankin, the admin team is made up of, Shannon, Maria, Kasia, Ula, Emma, Claire, Sarah, and Katie

Lisa Cooper who is a secretarial and prescribing team lead is made up of Sarah, Sharon, Catherine, Jacqui, Gosia, Velma, Nicola, Natalie, Tina.

Behind the scenes they are hard at work keeping the surgery running, issuing prescriptions, dealing with medical notes, organising the GP rota, typing letters, filing letters into patient records and arranging referrals.

 

Reception Team

Our Reception team have a very demanding role.  Led by Donna Hart and her deputy Lisa.  The reception team are made up of the members. Lucy, Lucy, Pauline, Julie, Samantha, Karen, Kerstine, Natalie, Laura, Donna, Sue, Marie, Lauren, Amanda, Sue, Megan, Karen, Sophie, Alli, Jayne, Estelle, Paris, Sarah

A typical days workload consists of making appointments, maintaining medical notes, arranging visits, liaising with the district nurses, processing and communicating test results, dealing with enquiries from other health professionals, meeting and greeting our patients at the front desk and taking telephone calls.

When requesting an appointment the receptionist may ask you for a few details about your reason for calling.  They have been trained to make these enquiries on behalf of the GPs so that we may help you in the most appropriate and efficient way.

Pembroke House

  • Monday
    08:00am to 06:00pm
  • Tuesday
    08:00am to 06:00pm
  • Wednesday
    08:00am to 06:00pm
  • Thursday
    08:00am to 06:00pm
  • Friday
    08:00am to 06:00pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED

Parkhill Surgery

  • Monday
    08:00am to 06:00pm
  • Tuesday
    08:00am to 06:00pm
  • Wednesday
    08:00am to 06:00pm
  • Thursday
    08:00am to 06:00pm
  • Friday
    08:00am to 06:00pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED
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